FAQ

Answers before you ask.

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General Travel

Most nationalities need an Electronic Travel Authorisation (ETA), applied for online before arrival. We'll send instructions once your trip is confirmed.

The Sri Lankan Rupee (LKR). Cards are widely accepted in cities and tourist areas; we recommend carrying cash for rural stops and tips.

Yes — Sri Lanka is generally very safe for tourists. Standard travel precautions apply, and your driver-guide is available throughout your trip.

Booking

8–12 weeks ahead is ideal, especially for December–March travel. We can accommodate shorter notice depending on availability.

Always. Every package on our site is a starting point — tell us what to change and we'll re-quote within 24 hours.

Yes, parties of six or more receive a 12% discount on the total itinerary cost.

Payments

A 25% deposit confirms your booking, with the balance due 30 days before departure.

Visa, Mastercard, and bank transfer. All online payments are processed through a secure, PCI-compliant gateway.

Health & Safety

None are mandatory for entry, though routine vaccinations and Hepatitis A are commonly recommended — check with your travel clinic.

Your coordinator can direct you to the nearest quality clinic or hospital, and stays in contact until you're seen.

Cancellations

Full refund up to 30 days before departure, 50% up to 14 days, and itinerary credit within 14 days of departure.

Yes, one free reschedule is included on every booking, subject to availability at the new dates.

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